Web Privacy Policy

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1. OVERVIEW

 This Web Privacy Policy (“Policy”) applies  to www.candlemayhem.com and its subpages (collectively, our  “Website”). This Policy describes our company’s collection, use, and  disclosure of personal information through our Website. While this  Policy broadly describes the practices we have adopted, local laws vary  and some jurisdictions may place restrictions on our collection, use, or  disclosure of personal information. Our actual practices in such  jurisdictions may be more limited than those described in this Policy to  comply with local requirements. If you are a resident of Arizona,  please see our Privacy Notice for additional information  regarding our use of personal information.

BY ACCESSING OR USING OUR WEBSITE OR SUBMITTING INFORMATION TO US, OR  BY REGISTERING ON OUR WEBSITE AFTER BEING PROVIDED THIS POLICY, YOU  UNDERSTAND AND CONSENT TO OUR USE OF YOUR INFORMATION AS DESCRIBED  HEREIN.

2. INFORMATION WE COLLECT

 Independent Consultants: We collect personal information about  you when you sign up as a Candle Mayhem Independent Consultant (“Independent  Consultants”). This information may include, first name, last name,  date of birth, social security number, tax identification number,  preferred language, billing address, shipping address, email address,  home phone, cell phone, work phone, fax number, payment preferences,  bank name, bank routing number, bank account number, bank account type,  and other information you may share with us or may be required to  provide you products or services.

 Online Store Customers: We collect personal information from you  when you shop through any of our Independent Consultants’ online  storefronts. This information includes your email address, username,  first name, last name, address, phone number, password, payment, and  shipping information.

Contact forms: If you submit information to us through forms made  available to you on our Website or otherwise, we may collect personal  information from you including your name, address, phone, email,  company, and any message content you may choose to provide.

 Automatically Collected Personal Information: By its nature, our  Website also automatically collects some personal information about you.  In order for you to view or interact with our Website, we receive  individual identifiers like your IP address, some network information  like date and time of pages visited, and information about your browser  and computer. We collect some personal information automatically using  cookies or other tracking technologies, described in more detail in the  cookies section below. The personal information automatically collected  may be collected by or on behalf of third parties who provide us  inferences or reporting based on analysis of such personal information.

3. HOW WE SHARE INFORMATION

We generally disclose personal information as necessary to  provide our Website, sell Candle Mayhem products, and support our  Independent Consultants.

Candle Mayhem Independent Consultants

 In order to provide our Independent Consultants with the option to  sell Candle Mayhem Accessories through their own online storefronts, we may share  customer personal information with them. When you order products through  an Independent Consultant’s online storefront, we may share your name,  and contact information with that Independent Consultant.

Customers and Website Users

4. COOKIES AND OTHER TRACKING TECHNOLOGIES

 The tracking technologies we utilize include the following,  which may collect information about consumers’ online activities over  time and across different websites when a consumer uses the Website:

 Cookies. We may use different types of cookies when providing the  Website. If you do not know what cookies are, or how to control or  delete them, then we recommend you visit www.aboutcookies.org for  detailed guidance. Cookies allow us to identify and authenticate  visitors, track aggregate behavior, and enable important features. We  use both session ID cookies and persistent cookies. Session ID cookies  are used to maintain your browser state as you browse through the  Website, and they expire when you close your browser. A persistent  cookie remains on your hard drive for an extended period, and we use  that to identify you should you return to the Website and want to find  information you had previously entered or accessed.

We also contract with analytics providers, third-party affiliates,  and third-party advertising companies to collect similar information.  These cookies allow the ad servers to recognize your computer each time  they send you an online advertisement and compile information about you  or others who use your computer. This information allows ad networks to,  among other things, deliver targeted advertisements that they believe  will be of most interest to you.

 You may disable cookies through your web browser. For information  about opting out of these methods of collection, please see  Section 5 below.

 Web Beacons/Tags. We automatically collect aggregate anonymous  information through files embedded in our Website and emails known as  “web beacons.” We may deliver a web beacon to you through our Website  from an advertising network with which we have contracted. Web beacons  allow third parties to provide anonymized and aggregated auditing,  research, and reporting for us. Web beacons also allow us to verify our  email messages have been sent in a format users can read, and they tell  us whether emails have been opened to ensure that we are sending  messages that are of interest to our users. We may use this information  to improve, reduce or eliminate messages sent to users.

 Flash LSOs. When we post videos, third parties may use local shared  objects, known as “Flash cookies,” to store your preferences for volume  control or to personalize certain video features. Flash cookies are  different from browser cookies because of the amount and type of data  and how the data is stored. The cookie management tools provided by many  popular browsers will not remove Flash cookies. To learn how to manage  Flash cookie privacy and  storage settings, click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.

 Analytics. We may use analytics tools or similar tools provided by  third parties (“Data Analytics Providers”) including Google Analytics to  help analyze how you and other users utilize our Website. Analytics  tools use cookies and other tracking technologies to collect information  such as how often users visit websites, what pages they visit, and what  other websites they used prior to visiting our Website. We use the  information we get from analytics tools to improve our Website.  Analytics tools collect the IP address or other unique identifier  assigned to you on the date you visited the Website. We do not combine  the information generated through the use of analytics tools with your  other personal information. Analytics tools provided by third parties  plant a persistent cookie on your web browser to identify you as a  unique user the next time you visit our Website, and the treatment of  that information is governed by the third party’s terms of use and/or  privacy policy. For additional information about how Google uses data  when you use its partner sites or apps, please visit https://policies.google.com/technologies/partner-sites.

 5. YOUR CHOICES

 We provide the following choices to our customers with respect  to the personal information collected through our Website. When  exercising the rights or options described in this Policy, you will not  have to pay a fee. However, we may charge a reasonable fee or decline to  comply with your request if your request is clearly unfounded,  repetitive, or excessive.

When exercising your rights or otherwise assisting you, we may need  to request specific information from you to help us confirm your  identity. This is a security measure to ensure that personal information  is not disclosed to any person who has no right to receive it. We may  also contact you to ask you for further information in relation to your  request to speed up our response.

Access or Correct Your Personal Information. You can access a variety  of your personal information that we collect by phone, email, or in writing.

 Opt-out of Promotional and Other Emails. You may choose during the  account registration processes on our Website, or otherwise, to provide  us with your email address for the purpose of allowing us to send  newsletters, surveys, offers, and other materials related to our  products or services. You can stop receiving these emails by following  the instructions in those communications or sending a request  to info@candlemayhem.com. If you decide not to receive these  emails, we may still send you communications related to your current or  former membership or transactions.

 Opt-out of Behavioral Advertising. Our Website may use behavioral  advertising. This means that a third party may use technology (e.g., a  cookie) to collect information about your use of our websites so that  they can provide advertising about products and services tailored to  your interests. That advertising may appear either on our Website, or on  other websites not operated by us. If you do not want third parties who  collect information about your use of our Website, you can opt-out of  such at the Digital Advertising Alliance in the US, the Digital  Advertising Alliance of Canada in Canada, or the European Digital  Advertising Alliance in Europe.

 Please note that opting-out of behavioral advertising does not mean  that you will not receive advertising. It will, however, exclude you  from interest-based advertising conducted through participating  networks, as provided by their policies and choice mechanisms.

 Opt-out of Tracking by Certain Cookies. You may disable, or delete  cookies in your web browser, but doing so may impact the usability of  the Website. To block cookies, you can also browse our Website using  your browser’s anonymous usage setting (called “Incognito” in Chrome,  “InPrivate” for Edge, “Private Browsing” in Firefox and Safari, etc.).

 Do Not Track Signals. Our Website does not currently recognize or respond to do not track signals.

6. THIRD-PARTY LINKS

 Please be aware that some links on our Website or that we  otherwise provide to you may direct you to websites operated by third  parties. Information submitted on those websites is provided to the  owner(s) of those websites, not us, and subject to the privacy policies  of those sites, and not this Policy.

7. CHANGES TO THIS WEB PRIVACY POLICY

 We may update this Policy from time to time, in our sole  discretion. When we do so, we will post the new Policy on our Website.  You should consult this Policy regularly for any changes. Continued use  of services following posting of such changes constitutes your  acknowledgement of such changes and agreement to be bound by the  changes. If you do not agree, you should immediately discontinue your  use of our Website and services.

8. CONTACT US

If you have questions regarding this Notice or our treatment of your personal information, you may contact us at the following:

480-788-6528

info@candlemayhem.com

Copyright © 2020 Candle Mayhem, LLC. All rights reserved.